7 important questions to ask your Coquitlam auto mechanic
Are you the kind that drives your car to a mechanic’s shop and leave it there without asking a single question? As much as you trust your auto mechanic, it does no harm to ask a few questions about the problem. In any case, a good auto technician will be open to some questions.
If you are wondering on what kind of questions you should be asking your Coquitlam auto mechanic, here is the lead you should follow.
#1. Have you worked on my car model before?
Some repairs shops specialize in vehicle models while others are general repair centers. You should know whether the auto mechanic has dealt with your car model before. If he/she has, you can be sure of not only getting quality repairs but also the assurance of professional job.
#2. Does this shop belong to any automotive associations?
For auto shops aiming to be the best at what they do, they would enroll into automotive associations. These associations ensure that professional standards, quality spare parts, and excellent customer service is accorded to vehicle owners. You should know some of the associations your auto mechanic is associated with.
#3. Can you give current customers as reference?
For those in search for a reliable auto expert, you would want to know who is the best for your vehicle needs. It is within your customer rights to ask for references before you make your final pick. A good mechanic will definitely have some current customers to refer you to. You can follow up on the references and hear their side of story.
#4. Will you give me a written estimate?
For most vehicle owners, written estimates have never occurred to them as important. Nevertheless, you need to know whether you will be getting a written estimate or not. It is important that you get one. It details the kind of repair your vehicle needs. It also serves as a point of reference just in case you run into the same problems after repairs have been done.
#5. Is the repair under warranty?
Some approved repair centers will be covered in your vehicle warranty. Therefore, it is important to know if the repair needs are covered under your warranty. This might help you with the repair costs.
#6. In case of extra costs or repairs, will you call me?
Just because you got an estimate does not mean that is the final fee you will be paying. Sometimes more problems are discovered thus pushing the costs beyond the estimates. It is important that you get a call to approve the extra repair costs.
#7. Will you explain to me what is wrong with my car?
Most of the times you may not know what is wrong with your vehicle. An auto mechanic should be able to breakdown the details of what is wrong and how it will be fixed. You may not understand the jargon but at least you will have a clue of what is wrong.
It is always important that you ask questions when you take your car for repair. Auto experts are willing to answer your questions and clear any doubts you may have. Asking these questions portrays you as a vehicle owner who is not only eager to know but also wanting to get the best repair services for your vehicle.